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• Location : Location US-FL-Tampa

  Job Posting Title

  Director of Payroll & HRIS

  Category

  Human Resources (HR)

  Position Type

  Full-Time

  Posted Salary Range

  USD $115,000.00 - USD $130,000.00 /Yr.

  Overview

  🚀 Now Hiring! Director of Payroll & HRIS

  💼 Job Type: Full-Time, Exempt
  📍 Location: Tampa, FL.
  💰 Salary: $115k-$130k

   

   

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  Who Are We?   www.rocketyouth.com

   

  About Rocket Youth

  Rocket Youth owns and operates a growing portfolio of youth sports, enrichment, and after-school businesses across the United States. Our platform is intentionally multi-brand and multi-location, with each business maintaining its unique identity and local market focus.

   

  We are highly acquisitive, completing approximately 10–15 acquisitions per year. Most of our companies are founder-led, with experienced local operators managing day-to-day operations.

   

  Rocket Youth provides operational leadership and support services to improve performance and scale. These services span marketing, CRM, analytics, M&A/de-novo expansion, accounting, finance, HR, capital, and more. 

   

   

  Summary:

  The Director of Payroll & HRIS (UKG) is a strategic and operational leader responsible for enterprise-wide payroll execution and the vision, governance, and optimization of the UKG platform.

  This role goes beyond administration—owning system architecture, scalability, and design strategy in a high-growth, acquisition-driven environment. The Manager will lead payroll operations across a complex, multi-state, and multi-entity structure while transforming UKG into a best-in-class platform that supports rapid onboarding, data-driven decision-making, and operational excellence.

  You will serve as the expert subject matter for UKG, partnering cross-functionally with Finance, HR, IT, and M&A leadership to ensure seamless payroll processing, compliance, and scalable infrastructure. 

   

   

   

  What’s in it for you?

  • Competitive salary.
  • 401(k).
  • Health, dental, and vision insurance.
  • Life and disability insurance.
  • Employee discounts.
  • PTO and more.

   

  What You’ll Do:

  • Own end-to-end payroll strategy and execution for a multi-entity, multi-state organization
  • Ensure accuracy, timeliness, and compliance across all payroll cycles (hourly, salaried, seasonal workforce)
  • Ensure accurate processing, reconciliation, and recordkeeping of multi-unit, multi-state payroll
  • Responsibility for system management, user training, and operational procedures
  • Collaboratively work with cross-functional teams as well as with outside vendors to develop and launch new processes
  • Resolve escalated payroll issues and/or discrepancies
  • Ensure compliance with all relevant legislation and organizational policies
  • Liaise with auditors
  • Work with the HR and finance departments to ensure payroll is aligned with organizational strategies.

   

  UKG Strategy, Architecture & Transformation

  • Serve as system owner and leader for UKG (HRIS, payroll, timekeeping)
  • Deliver optimized processes and automated workflow for highly effective HCM system utilization
  • HRIS lead and practitioner; produce SOPs & training materials, manage UKG helpdesk
  • Executes payroll, manages payroll tax accounts, and ensures UKG accuracy and timeliness
  • Deploys new module implementation, system enhancements, and ensures compliant processes
  • Ensures data integrity, creates reports & dashboards, delivers KPI metric reporting
  • Owns UKG client deliverables and problem resolution
  • Oversee data, system configuration, compliance setup, and payroll process
  • Define and execute the long-term UKG roadmap
  • Lead enterprise configuration strategy (pay rules, earnings codes, org structure, security, workflows)
  • Drive continuous improvement through system enhancements, releases, and feature adoption.

   

  Data Governance, Analytics & Compliance

  • Establish enterprise data governance standards ensuring accuracy, integrity, and security
  • Develop reporting and analytics capabilities to support executive decision-making
  • Ensure compliance with federal, state, and local payroll regulations and data privacy laws
  • Lead internal/external audits and always maintain audit readiness

   

  Qualifications Required

  • 10+ years of progressive payroll and HRIS experience
  • 5+ years of deep UKG expertise (configuration, administration, 360 integrations, reporting)
  • Proven experience in a multi-entity, multi-state environment
  • Experience operating in high-growth and/or acquisition-driven organizations
  • Strong knowledge of payroll compliance, tax regulations, and governance

   

  Preferred

  • Experience leading UKG implementations, transformations, and module builds
  • CPP (Certified Payroll Professional) or equivalent certification
  • Background in private equity-backed or roll-up environments

   

  What Success Looks Like

  • Seamless payroll execution with zero compliance risk
  • Scalable UKG infrastructure supporting rapid acquisitions
  • Reduced manual processes through automation and system optimization
  • High-performing, self-sufficient payroll/HRIS team

   

   

   

  RY is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

• Location : Location US-FL-Tampa

  Job Posting Title

  Senior Human Resources Business Partner

  Category

  Human Resources (HR)

  Position Type

  Full-Time

  Posted Salary Range

  USD $100,000.00 - USD $120,000.00 /Yr.

  Overview

  🚀 Now Hiring! Senior Human Resources Business Partner

  💼 Job Type: Full-Time, Exempt
  📍 Location: Tampa, FL.
  💰 Salary: $100k-$120k

   

   

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  Who Are We?   www.rocketyouth.com

   

   

  About Rocket Youth

  Rocket Youth owns and operates a growing portfolio of youth sports, enrichment, and after-school businesses across the United States. Our platform is intentionally multi-brand and multi-location, with each business maintaining its unique identity and local market focus.

   

  We are highly acquisitive, completing approximately 10–15 acquisitions per year. Most of our companies are founder-led, with experienced local operators managing day-to-day operations.

   

  Rocket Youth provides operational leadership and support services to improve performance and scale. These services span marketing, CRM, analytics, M&A/de-novo expansion, accounting, finance, HR, capital, and more. 

   

   

  Summary:

  The Human Resources Business Partner (HRBP) serves as a strategic and operational partner to organizational leadership, employees, and external partners. This role is responsible for fostering productive, compliant, and people-centered work environments by providing expert guidance across the full spectrum of human resources functions. The HRBP plays a critical role in aligning HR strategies with business objectives while championing organizational culture, employee well-being, and operational excellence.

   

   

  What’s in it for you?

  • Competitive salary.
  • 401(k).
  • Health, dental, and vision insurance.
  • Life and disability insurance.
  • Employee discounts.
  • PTO and more.

   

   

  What You’ll Do:

  1. Partner Communications & Operational Relationship Management

  • Serve as the primary HR point of contact for day-to-day partner communications and operational matters.
  • Build and maintain strong, trust-based relationships with internal and external partners to support organizational goals.
  • Facilitate timely, transparent, and professional communication to ensure alignment across all stakeholder groups.

  2. Governance, Compliance & Employee Relations

  • Develop, implement, and maintain HR governance frameworks and compliance policies to mitigate organizational risk.
  • Promote equitable, healthy, and fair workplace cultures in accordance with applicable employment laws and organizational standards.
  • Manage employee relations matters, including investigations, conflict resolution, disciplinary processes, and corrective action.
  • Ensure consistent application of HR policies and procedures across all partner and employee populations.

  3. Training, Learning & UKG Systems Support

  • Lead the design, delivery, and evaluation of partner and employee training programs, including onboarding, compliance training, and professional development.
  • Serve as a subject matter expert for UKG (Ultimate Kronos Group) processes and best practices, supporting post-integration adoption and optimization.
  • Provide ongoing system support, user guidance, and troubleshooting to ensure effective utilization of HR technology platforms.

  4. Employee Experience & Feedback Channels

  • Design and implement structured employee feedback mechanisms, including surveys, listening sessions, and continuous improvement initiatives.
  • Analyze feedback data to identify trends, surface insights, and develop actionable recommendations to enhance the overall employee experience.
  • Champion a culture of psychological safety, inclusion, and continuous improvement across all levels of the organization.

  5. Talent Strategy & Business Planning (Future Accountability)

  • Partner with organizational leadership to develop and execute partner-level talent strategies aligned with long-term business objectives.
  • Support workforce planning, succession planning, and organizational design initiatives.
  • Contribute to business planning processes by providing data-informed HR insights and recommendations.

   

  Education and Experience

  • Bachelor’s degree in human resources, Business Administration, or related field required.
  • 7–10+ years of progressive HR experience, including significant experience as an HR Business Partner.
  • Experience supporting multi-site or multi-state organizations required.
  • Experience with employee benefits administration and vendor coordination preferred.
  • Experience in youth sports, nonprofit, education, or service-based organizations strongly preferred.

   

  Skills and Knowledge

  • Deep knowledge of employment laws and HR best practices.
  • Strong understanding of employee benefits programs and compliance requirements.
  • Strong ability to influence and build relationships with senior leaders.
  • Excellent coaching, communication, and interpersonal skills.
  • Advanced problem-solving and conflict resolution capabilities.
  • Ability to operate both strategically and tactically in a fast-paced environment.
  • Strong analytical and data-driven decision-making skills.
  • High level of integrity, professionalism, and confidentiality.
  • Ability to manage multiple priorities and adapt to changing organizational needs.

   

  Preferred Qualifications

  • SHRM-SCP, SPHR, or equivalent certification.
  • Experience in high-growth or multi-location organizations.
  • Experience working with seasonal or part-time workforce populations.
  • Familiarity with HRIS systems such as UKG.

   

   

  RY is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

• Location : Location US-FL-Miami

  Job Posting Title

  Business Operations Manager

  Category

  Development

  Position Type

  Full-Time

  Posted Salary Range

  USD $120,000.00 - USD $145,000.00 /Yr.

  Overview

  🚀 Now Hiring: Business Operations Manager, Hybrid (Club & Rec Sports)

  💼 Job Type: Full-Time, Exempt
  📍 Location: Miami, FL (Preferred), NYC, LA.
  💰 Salary: $120k-$145k.

   

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  About Rocket Youth

  Rocket Youth owns and operates a growing portfolio of youth sports, enrichment, and after-school businesses across the United States. Our platform is intentionally multi-brand and multi-location, with each business maintaining its unique identity and local market focus.

   

  We are highly acquisitive, completing approximately 10–15 acquisitions per year. Most of our companies are founder-led, with experienced local operators managing day-to-day operations.

   

  Rocket Youth provides operational leadership and support services to improve performance and scale. These services span marketing, CRM, analytics, M&A/de-novo expansion, accounting, finance, HR, capital, and more. 

   

   

  Summary:

  As Business Operations Manager, Club & Rec Sports, you will play a central role in driving growth and performance within Rocket Youth’s Club division (currently comprised of Volleyball, Basketball, Lacrosse, and Soccer, and expanding into additional Club Sports verticals) and our Rec division (currently comprised of Gymnastics and Swim).

   

  You will serve as an extension of the Club and Rec leadership teams, with the primary goal of profitably growing our businesses while offering strong operational support to our local partners.

  This role is designed as a launchpad into full P&L ownership and general management of various partner-company P&Ls across both divisions. Successful candidates can expect to progress towards P&L ownership of multiple partner companies (mix of single- and multi-location operations) within 6-12 months, depending on performance and business needs.

   

  This is an exceptional opportunity for someone hungry to learn, excited to apply or develop their operational, financial, and analytical muscle, and motivated by a long-term path into leadership within a fast-growing national company.

   

   

   

  What’s in it for you?

  • Competitive salary.
  • Hybrid.
  • 401(k).
  • Health, dental, and vision insurance.
  • Life and disability insurance.
  • Employee discounts.
  • PTO and more.

   

  What You’ll Do:

  Position Responsibilities:

   

  1. Partner Growth & Revenue Drivers

  • Identify and implement growth levers across both Club and Rec businesses, including:
  • Program and offering expansion (rec leagues, clinics, camps, club teams).
  • Pricing strategy and promotional testing.
  • Tournament/events strategy.
  • Support operators in growing enrollment, participation, and revenue while maintaining strong customer experience.
  • Introduce and scale best practices across portfolio companies.

   

  2. Operational Execution & Partner Support

  • Serve as a day-to-day partner to operators across multiple businesses.
  • Ensure strong execution of key seasonal and operational moments:
  • Tryouts (Club).
  • Season launches and class scheduling (Rec).
  • Camps, clinics, and events.
  • Drive organization, accountability, and follow-through across initiatives.
  • Act as a connector across HQ functions (Finance, HR, Marketing, IT, etc.).

    

  3. Analytics & Business Insights

  • Leverage reporting and dashboards to track:
  • Enrollment, retention, and participation trends.
  • Conversion metrics.
  • Program performance and utilization.
  • Translate insights into actionable recommendations for operators.
  • Support pricing, staffing, and programming decisions with data.

   

  4. Enrollment, Conversion & Retention (Rec Focus)

  • Understand and ultimately own performance across the full customer lifecycle:
    lead generation → inquiry → trial → enrollment → retention → reactivation.
  • Partner with Marketing and operators to:
  • Improve speed-to-lead, follow-up consistency, and sales discipline.
  • Increase conversion rates from lead to trial and trial to enrollment.
  • Ensure marketing demand effectively translates into filled programs.
  • Drive enrollment growth through improved class/program utilization and scheduling efficiency.
  • Identify key drivers of churn and drop-off across programs and locations.
  • Implement practical retention strategies, including:
  • Improved onboarding and early customer engagement.
  • Reactivation campaigns.
  • Cross-sell and upsell across programs and offerings.
  • Continuously improve customer experience to increase lifetime value while maintaining program quality and safety.

   

  5. Integration & Growth Support

  • Support onboarding of newly acquired businesses.
  • Help assess current operations and identify growth opportunities.
  • Assist in implementing Rocket Youth systems, tools, and processes.
  • Enforce safety standards and compliance across businesses.
  • Partner with integration and functional teams to ensure smooth transitions.

   

  What Success Looks Like

  You will be measured in your ability to:

  • Build trust with partners across both the Club and Rec sides of the business and support them in day-to-day operations.
  • Drive revenue and EBITDA growth
  • Revenue growth via a focus on enrollment vs. pricing, i.e., by improving retention, customer lifetime value, utilization, and more.

   

  Qualifications

  • 4+ years of experience in operations, business analysis, consulting, finance, or similar high-responsibility roles with exposure to youth sports/enrichment, multi-unit operations, or service businesses.
  • Comfortable in a fast-paced, high-growth environment; thrives on accountability and results.
  • Clear and effective communicator who can build trust with operators and internal teams.
  • Both a tactical doer and a strategist — able to dive into details while driving long-term vision.
  • Excellent organization and problem-solving skills.
  • Strong analytical and Excel skills; comfortable learning and improving financial models.
  • Proactive problem-solver with a “roll up your sleeves” mindset — comfortable tackling both tactical tasks and bigger-picture challenges as they arise.
  • Passion for youth sports, learning, and long-term professional growth.

   

   

  RY is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law.

• Location : Location US-FL-Miami

  Job Posting Title

  Business Analyst

  Category

  Development

  Position Type

  Full-Time

  Posted Salary Range

  USD $80,000.00 - USD $115,000.00 /Yr.

  Overview

  🚀 Now Hiring! Business Analyst

  💼 Job Type: Full-Time, Exempt
  📍 Location: Miami, FL.
  💰 Salary: $80k-$115k

   

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  About Rocket Youth

  Rocket Youth operates a growing portfolio of youth sports, enrichment, and after-school programs nationwide. Our multi-brand, multi-location model allows each business to retain its local identity while benefiting from Rocket Youth’s operational support in marketing, analytics, finance, HR, CRM, M&A, and more.

  We are highly acquisitive, completing 10–15 acquisitions per year, primarily founder-led with experienced local operators managing daily operations. Rocket Youth provides strategic oversight, operational guidance, and growth support to maximize performance and scale.

   

   

  What’s in it for you?

  • Competitive salary.
  • 401(k).
  • Health, dental, and vision insurance.
  • Life and disability insurance.
  • Employee discounts.
  • PTO and more.

   

   

  Position Summary:

  The Business Analyst will work cross-functionally to analyze complex datasets, build dashboards and visualizations, and translate findings into strategic recommendations for leadership and local operators.

   

  • Extract, transform, and analyze large datasets using SQL and Python to track and optimize core subscription and enrollment KPIs (e.g., avg enrollments, % new, and churn rates).
  • Engineer and maintain scalable data pipelines, transforming fragmented, inconsistent, and messy data from multiple source systems into clean, reliable datasets through rigorous validation, normalization, and quality control processes.
  • Build and maintain detailed retention cohorts to track member engagement over time, identifying drop-off points and opportunities to extend customer lifetime value (LTV).
  • Develop and implement predictive models to forecast future business outcomes, specifically focusing on predicting seasonal enrollments and identifying at-risk customers for churn mitigation.
  • Perform deep-dive customer segmentation to inform targeted CRM campaigns, analyzing campaign performance to improve engagement, conversion, and retention metrics.
  • Design and build interactive, automated dashboards in BI tools (Tableau or Power BI) that provide local operators and leadership with real-time visibility into operational, financial, and marketing performance
  • Translate complex data into clear, actionable insights and executive-ready presentations for non-technical stakeholders.
  • Become an expert in the various class management systems used by our partner organizations, ensuring data cleanliness and accurate metric tracking across newly acquired brands
  • Track top-of-funnel acquisition metrics using Google Analytics and other web tracking tools, connecting online behavior to downstream enrollments.

   

   

  Skills and knowledge:

  • Technical Expertise: Proficiency in BI tools like Power BI AND Tableau, with a solid understanding of data modeling and report/dashboard design.
  • Business Acumen: Strong ability to understand client requirements and translate them into technical solutions and drive business outcomes.
  • Cloud Knowledge: Familiarity with cloud platforms like Azure or AWS is a plus.
  • Adaptability & Creativity: Quick learner with creative problem-solving approach, capable of thriving in a dynamic, fast-paced environment.
  • Strong communication skills with the ability to present insights to non-technical audiences.
  • Ability to work cross-functionally in a fast-paced, acquisition-driven environment.
  • Strong analytical, critical thinking, and problem-solving abilities.
  • Accountability, ownership, and a continuous learning mindset.

   

   

  Education and work experience:

  • 3+ years of experience in a Business Analyst or similar analytical role.
  • Experience in analyzing data to draw business conclusions and in using data visualization tools. such as Tableau and Power BI.
  • Experience in writing SQL queries.
  • Proficiency in Python for data analysis.
  • Experience with Google Analytics or other web analytics tools.

   

   

  Preferred qualifications:

  • A degree or certificate in Computer Science or a related field.

   

    

  RY is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state or federal law.